Find a sample list of articles below belonging to this category. You can find more articles using the search bar above in this page.
- How can I alter the time or date of my one-off booking?
- How can I view my next booking in my Helpling account?
- How can I view my future bookings in my Helpling account?
- My cleaner is going on holiday - how can I arrange a replacement?
- How can I cancel a single clean?
- How can I cancel my regular booking?
- How can I change my cleaner?
- My cleaner is leaving Helpling - how do I get a replacement cleaner?
- Will I be charged a cancellation fee if I cancel a booking?
- If I do not pay the full amount for a booking will the cleaner still be paid?
- How do I update my email address or mobile number?
- I would like to arrange a clean for more than one property - how can I add another address to my Helpling account?
- Where do I find the phone number of my cleaner?
- How does the message function work in my customer account and who can read it?
- What does the “Replace Your Cleaner” button mean?
- My cleaner did not show up, what should I do?
- I have just received A LOT of emails from you. What is happening?
- What happens if my cleaner needs less or more time?
Still need help?
Couldn't find the answer to your question?
Don't worry, you can contact us for more information